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Returns and refunds

Legacy Art House Refund Policy

  • Please review the sections to understand our policies on returns, refunds, damages, cancellations, and contact details.

Returns and Refunds

  • We accept returns within 30 days of delivery. Items must be unused and in their original condition. Please contact us before returning any items.

Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. Provide photos and a description of the issue so we can assist you promptly.

Non-Refundable Items

  • Certain items are non-refundable, including custom or personalized products, gift cards, and items marked as final sale.

Cancellation Policy

  • Orders can be cancelled within 24 hours of purchase. After this period, we may not be able to process a cancellation if the item has already shipped.

Refund Processing

  • Approved refunds will be processed to your original payment method within 5-10 business days after we receive and inspect the returned item.

Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect. Original shipping fees are non-refundable.

Contact Information

  • For any questions or to start a return, please contact us at info@legacyarthouse.com or use our contact form on the website.